To email or not to email: Michael Dell
In the e-mail, Dell wrote that the company ended its fiscal year Friday with "great efforts, but not great results."
"This is disappointing, and it is unacceptable," wrote Dell, who went on to say that he plans to remain CEO for the next several years. (EastOregonian.com)
Possible assignment questions: Is email the appropriate channel to deliver this type of information? What is the message embedded in the choice of using email rather than other available channels? Explain.